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Frequently Asked Questions

Yes, absolutely. In order to obtain the discounts or credits, all of the house openings must be protected. Homeowners with questions about mitigation should contact their insurance agents to make sure they are receiving proper credit for any steps taken to strengthen their home. Citizen offers premium discounts to those policyholders who show proof of risk mitigation alternatives.

To learn whether or not a product is considered impact resistant, ask your window dealer for a copy of the Notice of Acceptance (NOA) issued by the Miami-Dade County. The NOA is the document issued by the County which provides specific information, including dimensions, parts, materials, accessories and installation guidelines, about the particular product in question.

Yes, hurricane windows and doors are available in a variety of color tints, including gray, bronze, blue and green. Gray, bronze and green colors carry about a 5% premium; blue is typically much more expensive.


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